RESPONSIVE UTILITY BILLING SERVICES
AmCoBi provides comprehensive billing services to multifamily owners, property managers, and water utilities. We make a difference each day for our clients by being responsive, executing the fundamentals, and customizing our solutions. With so many providers to choose from, learn what sets our company apart. Click here.
Click here...
Learn how to Calculate a RUBS Water/Sewer Bill
This article shows you how to calculate a RUBS water bill for ten (10) units or less. Checkout the instructional videos and download a FREE RUBS Billing Worksheet to assist you.
Click here...
Need a New Billing Provider?
Switching billing companies is easier than you think. Stop suffering from late and inaccurate bills, angry tenant calls, and poor customer service. AmCoBi will put an end to your utility billing frustrations and save you money!
Click here...
Learn the Basics of Utility Billing
We offer some educational information and resources to help you learn about utility billing, the financial benefits, best practices, and more.
EXPERT BILLING SERVICES
Water Utilities
We help municipal water providers reduce their billing operations costs and expand their service offerings.
Multifamily Owners
Multifamily utility billing offers one of the fastest, least expensive ways to improve cash flow, increase property values, and reduce utility expense.
Property Managers
Experience hassle-free billing. No more late and inaccurate billings. Responsive customer service. Learn more about our comprehensive utility billing services for property management companies.
RUBS
Interested in implementing a Ratio Utility Billing System at your apartment complex? Learn more about the requirements and benefits of RUBS.
Student Housing
Many student housing providers have unique requirements for calculating utility bills. Find out how AmCoBi can serve your company's needs.
Affordable Housing
Find out how to reduce utility expenses and encourage conservation. AmCoBi works with Housing Authorities (HAs) and other HUD-subsidized multifamily property owners to help them leverage the financial and conservation benefits of utility billing
TESTIMONIALS
Some comments from our clients...
One of the things AmCoBi provides our company with is stellar customer service. I love that your reps respond quickly and knowledgeably to the many calls and emails they receive from our client base.
Kay Nysse // Utility Billing Supervisor
AmCoBi has saved time and money for our 1,675 unit student housing property. Their AquaHawk software has been a key success in alleviating unexpected high water bills due to unknown/unreported running toilets. Now that we receive daily alerts for spiked reads, we no longer have upset residents with excessive water charges.
Elizabeth Brightwell // Property Accountant
AmCoBi came in and really reduced the time our volunteer Board spends on billing issues. They operate in a very proactive manner and communication has been excellent!
Fred Brinkerhoff // Treasurer & Board Member
AmCoBi provided timely problem resolution to our residents, simplified past due account management, and reduced our billing service fees by 15‐20%. We certainly appreciate the job AmCoBi has done for us and would highly recommend them!
Gene Dennis // Property Manager
Transitioning Utility Expenses to Increase NOI
One of the fastest, least expensive ways to increase cash flow, improve the value of your multifamily property, and reduce utility expenses is to implement a utility billing program. By separating utilities from the rental fees, you are more likely to recoup these expenses and encourage residents to conserve.
AmCoBi's utility billing services not only boost profitability and increase property cap rates, they expand payment and billing options for your residents.
 |
 |
I have 25 years of experience in commercial real estate with an emphasis on multifamily residential apartment complexes. AmCoBi provides a brilliant way for apartment owners to maximize their control of utility costs (and reimbursements) with the added benefit of creating value on the sale of a property.
|
 |
| -- R. O'Sullivan, Principal, 1,300 Units | |||
AmCoBi works with multifamily owners who:
- Want to launch a utility billing program for the first time
- Administer a billing program (in-house) and want to outsource the process
- Are dissatisfied with their current billing provider want to a better option. My Property a Candidate for Utility Billing?
If your property is master-metered for water, gas, and/or electricity, or you pay the utility bill, you are an excellent candidate for utility billing.
Getting Started
To get started, we recommend the following:
- Download the Multifamily Owners Complete Guide to Resident Utility Billing. This Guide offers in-depth information about utility billing, the financial benefits, best practices, and instructions on how to launch and manage a successful program
- Learn about AmCoBi's utility billing services
- Call us to discuss your property.
Already Billing Tenants?
If you currently manage your own billing program, you understand the time, effort, and labor involved in:
- Calculating and sending bills
- Processing and accounting for resident payments
- Servicing tenants when they call
- Integrating billing and payment data with your property management system
- Accounting for all related financial transactions.
AmCoBi offers a turnkey billing service where we manage the entire process on your behalf. In many cases, the cost of the service is FREE to the owner. Using our service will allow your staff to spend more time attracting new renters and servicing existing customers.
Simplifying Utility Billing for Property Managers
Like saving money and getting great service? Consider AmCoBi!
Imagine working with a utility billing provider who:
- Delivers accurate, on-time bills
- Consistently provides responsive customer service to your residents and staff members
- Offers affordable rates.
AmCoBi works with a variety of property management companies to save time, money, and eliminate the frustrations that are common with third party billing providers. We back our commitments with performance guarantees and take full responsibility for the utility billing process...no excuses!
What Makes AmCoBi so Different?
AmCoBi differentiates its business by delivering exemplary client service at affordable rates. AmCoBi has decades of experience in the utility billing and submetering industries. We also use state-of-the-art software systems that automate various parts of the billing process.
Your company can leverage our experience, know-how, and ability to execute.
Utility Billing Management Portal
AmCoBi's provides an online Management Portal so that property managers and owners can track our progress, and perform different tasks such as:
- Updating move-in / move-out information
- Approving "pre-bill" reports
- Viewing historical billing information
- Printing final move-out bills
- Viewing / printing management reports
- Initiating online bill presentment and payment.
Sharing Data with Property Management Systems
Utility billing generates substantial amounts of data that must be transferred to property management or accounting systems on a regular basis. Many companies perform these data transfers by manually inputting information into multiple systems. AmCoBi develops custom software to automate the exchange of data saving staff members time and improving the accuracy of the information entered.
We integrate with all major property management solutions including Yardi, OneSite, AMSI, Rent Manager, and more.
A Focus on Client Profitability
AmCoBi is focused on helping multifamily property management firms improve the profitability of their business operations. Our services allow your staff to spend less time on utility billing and more time on other high value tasks. In addition, our affordable rates save you and your residents money.
Experience Amazing Service
Contact us to discuss your utility billing requirements. We're here to help!
Reduce Utility Expenses and Encourage Conservation
AmCoBi works with Housing Authorities (HAs) and other HUD-subsidized multifamily property owners to help them leverage the financial and conservation benefits of utility billing. We support affordable housing providers trying to:
- Reduce utility consumption
- Incent responsible utility use behaviors
- Lower utility expenses
- Save money!
The Master-Metered Utility Opportunity
Many affordable multifamily housing complexes are "master-metered." This means that there is a single utility meter--water, gas and/or electricity--measuring usage for multiple residences. In master-metered properties there is no way to determine utility consumption on a per-unit basis. Utility expenses, therefore, are included in the contract rent.
Master-Metered Complexes Offer no Incentive to Conserve
The drawback of a master-metered property is that there is no real incentive for residents to conserve utilities. Those tenants who do use utilities responsibly, receive no financial benefit for their efforts. In fact, responsible energy users actually pay more for those who do not conserve.
If residents use more energy than what is covered by the utility allowance, the affordable housing owner picks up the tab. Without a means to measure consumption, it's nearly impossible to determine if the utility allowance adequately covers each resident's utility expense.
Many affordable housing projects that accept Section 8 vouchers, or are financed with tax credits, cannot use RUBS. Submetering is the best alternative to encourage all parties to participate in conservation.
Submetering is the Fairest Option
Multifamily complexes that are "individually-metered" or "submetered" can accurately measure each resident's utility usage. This means that residents are only charged for the utilities they use. In a submetered complex, residents have more control of their total housing costs. Submetering also produces data that can be analyzed to determine if there are problems with heating/cooling systems, appliances, toilets, etc.
Submetering can Reduce Consumption by 15-35%
In conventional housing, when an owner transitions a property from being master-metered to individually-metered, tenants become financially responsible for the energy they use. In these cases, it's common to see a reduction in energy usage of 15-35%. These are substantial savings for owners and tenants.
|
|
|||
| |
|
Submetering a multifamily public or affordable housing complex can have a bigger impact on reducing utility costs than any other energy efficiency investment available | |
|
|
Housing Authorities and HUD-financed property owners looking for practical, affordable, and measurable ways to reduce utility consumption and save money, should submeter their properties. Submetering can have the single most significant impact on reducing utility costs in comparison to any other utility efficiency investment available. Submetering also provides a means to measure the effectiveness of other efficiency investments you make.
The AmCoBi Solution
AmCoBi offers utility billing services to Housing Authorities and HUD-subsidized multifamily property owners who have submetered utilities. We provide:
- Online and offline payment options
- Affordable billing fees
- Responsive customer support.
Call us Today!
Contact us to discuss your public or affordable housing complex.
Payment Processing
With AmCoBi's Payment Processing service, residents and homeowners make their utility payments to AmCoBi. We record these payments and:
- Offer online payment and electronic billing services: mobile, Web, and phone-based
- Deposit checks
- Transfer funds to your account(s)
- Track receivables
- Follow up with past due accounts.
This service significantly reduces the time and labor involved in managing resident and homeowner utility payments.
Collections
A key part of any successful utility billing program is actively managing customer payments. AmCoBi not only tracks payments and receivables, we:
- Send out late letters and certified notices
- Make follow up calls to past due accounts
- Keep owners, management staff, and boards of directors informed about outstanding receivables.
AmCoBi works diligently on behalf of its clients to ensure timely payment of the utility invoices it delivers.