Billing Services – Utility billing basics

Learn the Basics about Utility Billing for Multifamily Housing The following resources will help you learn the basics about utility billing, how it improves cash flow and net operating income (NOI), and why your multifamily complex should get started. 1. The Multifamily Owner’s Complete Guide to Resident Utility Billing. Subscribe to receive this free 18-page report […]

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Billing Services – Property Managers

Simplifying Utility Billing for Property Managers Like saving money and getting great service? Consider AmCoBi! Imagine working with a utility billing provider who: Delivers accurate, on-time bills Consistently provides responsive customer service to your residents and staff members Offers affordable rates. AmCoBi works with a variety of property management companies to save time, money, and […]

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Billing Services – Affordable Housing

Reduce Utility Expenses and Encourage Conservation AmCoBi works with Housing Authorities (HAs) and other HUD-subsidized multifamily property owners to help them leverage the financial and conservation benefits of utility billing. We support affordable housing providers trying to: Reduce utility consumption Incent responsible utility use behaviors Lower utility expenses Save money!   The Master-Metered Utility Opportunity […]

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Billing Services – Student Housing

Affordable, Professional, and Flexible Billing Services Many multifamily student housing providers require the ability to perform complex calculations in order to bill their residents. For example, it’s often necessary to: Allocate multiple master-meter bills to multiple students Calculate bills based on the number of beds in a room Deliver bills to multiple students living in […]

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Submetering Billing Diagram

Billing Services – Submetered Billing

Billing Solutions for Submetered Properties When individual submeters or energy allocation equipment have been installed, resident consumption can be determined very accurately. Usage data from individual residences is collected wirelessly or via manual readings. AmCoBi can download this usage data from a variety of meter reading systems. By combining this data and the rate information […]

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Billing Services – Payment Processing & Collections

Payment Processing With AmCoBi’s Payment Processing service, residents and homeowners make their utility payments to AmCoBi. We record these payments and: Offer online payment and electronic billing services: mobile, Web, and phone-based Deposit checks Transfer funds to your account(s) Track receivables Follow up with past due accounts. This service significantly reduces the time and labor […]

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Resources – Glossary

Glossary of Terms   The following are commonly used terms in the utility billing and submetering industry: Allocation: Calculating resident utility charges by means of a formula rather than by measured usage based on a meter. Allocation billing can be used in properties that cannot be individually metered due to plumbing or wiring issues. Allocation is […]

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AquaHawk & UtilityHawk

Leverage Utility Data to Find Problems…Proactively! AquaHawk/UtilityHawk are customer portal applications that analyze water, electric, or gas consumption data from submetered multifamily residential complexes, condominiums, or commercial offices. These solutions look for:  Water leaks and losses Malfunctioning heating systems Broken metering equipment Problematic meter readings. By identifying potential problems and notifiying multifamily owners, property managers, and/or residents, […]

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Billing Services – Customer Support – Utility Customers, Residents, Management

Customer Support – Residents Our commitment is to provide friendly, responsive service to your customers or residents when they contact us regarding utility billing issues. Making sure that they receive the assistance they need when they have questions or when issues arise, is critical to a successful and smooth utility billing program. Our Client Care […]

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Download – Free reports

AmCoBi’s Reports Thank you for subscribing! To download a report, click one of the links below:             The Multifamily Owner’s Complete Guide to Resident Utility Billing (PDF)                   RUBS Water Billing Worksheet (XLSX)                   […]

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